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Stéphanie Pougnet

Dr Stéphanie Pougnet

Dr Stéphanie Pougnet

Assistant Professor

Expertise

  • Talent management & human resources
  • Organizational behavior & performance
  • Impact of virtual reality on staff's experience
  • Staff's impact on customer experience & value creation

Biography

Stéphanie Pougnet, PhD, Assistant Professor at EHL, has experience practicing and teaching management in Europe, America and Asia, with a focus on retailing, food & beverage and service industries. For her, research and teaching should consistently meet the needs of both the educational sphere and the work sphere.

With this ambition in mind, Stéphanie conducts research and consultancy to serve both employees' and employers' purposes. She develops innovative services to capitalize on staff's entrepreneurship and experience which create value for companies. As an entrepreneur herself, and also a skydive and snowboarder, she co-founded www.sportmania.ch, a Swiss shop selling extreme sports goods.

Education

PhD in Management Sciences, Grenoble University

Courses Taught

BACHELOR OF SCIENCE IN INTERNATIONAL HOSPITALITY MANAGEMENT
• Systèmes de gestion des talents

Teaching Location

EHL Campus Lausanne
Academic Publications

Academic publications from Stéphanie Pougnet

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Article

Teaching HRM in contemporary hospitality management : a case study drawing on HR analytics and big data analysis

In this article, we discuss how hospitality students can leverage new technology and new HRM metrics from a combination of a traditional format case study and innovative data spreadsheets. We offer a teaching case study that combines the strategic...

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Article

Is there structure in the selection interview? : evidence from hotels in Switzerland

Many studies have shown that structured interviews have better predictive validity than unstructured interviews. The aim of this study was, then, to examine if recruiters in Swiss hotels use structured interviews to select candidates. Results...

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Article

Keg wine technology as a service innovation for sustainability in the foodservice industry

Keg wine technology that allows for more sustainable packaging and distribution of wine is an innovation launched in the otherwise conservative wine industry. Yet, the study of keg wine through the lenses of sustainable offering in services is...

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Journal publications

Pougnet, S., Martin-Rios, C., & Pasamar, S. (2022). Keg wine technology as a service innovation for sustainability in the foodservice industry. Journal of Cleaner Production, 360, 132145.

Colakoglu S., Erhardt, N., Pougnet, S., & Martin-Rios, C. (2019). Reviewing Creativity and Innovation Research through the Strategic HRM Lens. Research in Personnel and Human Resource Management, 37, 227-271.

Fernandez, S., & Pougnet, S. (2018). Is there structure in the selection interview? Evidence from hotels in Switzerland. Journal of Human Resources in Hospitality & Tourism, 17(1), 80-97.

Martin-Rios, C., Pougnet, S., & Nogareda, A.M. (2017). Teaching HRM in contemporary hospitality management: A case study drawing on HR analytics and big data analysis. Journal of Teaching in Travel and Tourism, 1, 34-54.

Pennaforte, A., Pougnet, S., Thévenet, M., & Defélix, C. (2012). Alternance: cultivez les talents de demain. Revue internationale de psychosociologie et de gestion des comportements organisationnels, (46), 343-347.