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Matthias Fuchs

Dr Matthias Fuchs

Dr Matthias Fuchs

Assistant Professor

Expertise

  • Marketing, branding
  • Consumer behavior
  • Digital marketing
  • Experimental methods
  • Quantitative analysis
  • Introduction to the Psychology of Luxury
  • International Services Marketing
  • Computational Thinking

Biography

Dr. Matthias Fuchs is an Assistant Professor of Marketing at EHL and serves as the Director of the Institute for Customer Experience Management. He researches digital customer behavior, product and service configurators, and customer feedback, and his work has been published in top-tier business journals such as the Journal of Marketing Research (ABS 4*, VHB A+, FT50) and the Journal of Business Ethics (FT50). He works closely with globally renown luxury brands (e.g., Audemars Piguet) and his work is featured in outlets like the New York Times, Neue Zürcher Zeitung, the Economic Times, and others. He is an experienced educator who teaches courses in marketing, brand management, customer experience, and computational thinking.


Prior to joining academia, Matthias spent over seven years in brand management and marketing management, holding various positions at Procter & Gamble and Coty Inc.

Education

Ph.D. in Economics, specialty Marketing, University of St.Gallen (HSG)
Master of Science in Management, Vienna University of Economics and Business (WU Vienna)
Master in International Management, Global Alliance in Management Education (CEMS)
Bachelor of Science in Business Administration, Vienna University of Economics and Business (WU Vienna
)

Courses Taught

BACHELOR OF SCIENCE IN INTERNATIONAL HOSPITALITY MANAGEMENT
• Computational Thinking
• International Services Marketing
• Introduction to the Psychology of Luxury
MASTER IN HOSPITALITY MANAGEMENT
• Strategic Branding and Positioning for Luxury Brands

Teaching Location

EHL Campus Lausanne
Academic Publications

Academic publications from Matthias Fuchs

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Article

Die gru?ne Schweizer KonsumentIn.

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Article

Paying twice for aesthetic customization ? : the negative effect of uniqueness on a product’s resale value

Customers frequently gravitate toward unique products, and firms increasingly utilize mass customization strategies allowing customers to self-customize products according to their unique preferences. While existing research shows that customers are...

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image of the publication

Article

Die grüne Schweizer KonsumentIn

Konsumentinnen und Konsumenten haben unterschiedliche Auffassungen von Nachhaltigkeit. Dieser Beitrag zeigt, dass sich die Schweizer Bevölkerung diesbezüglich in sechs Gruppen teilen lässt. Dies stellt Unternehmen vor die kommunikative...

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Journal publications

Fuchs, M. (Forthcoming). Easter eggs: Signaling quality via intrinsic motivation. Marketing Letters.

Gollnhofer, J.F., & Fuchs, M. (2023). Editorial: Sustainable Consumption. Marketing Review St. Gallen (2), 3.

Gisler, J., Gollnhofer, J., & Fuchs, M. (2023). Die grüne Schweizer KonsumentIn. Marketing Review St. Gallen, 40(2), 10-17.

Fuchs, M., & Schreier, M. (2023). Paying Twice for Aesthetic Customization? The Negative Effect of Uniqueness on a Product’s Resale Value. Journal of Marketing Research, 60(3), 602-624.

Fuchs, M., Omlin, C., Naef, S., Steiner, T., Schumpf, E., & Gollnhofer, J. F. (2022). Cognitive Biases as Boosters-Using Cognitive Biases to Improve Communication Recall for Emmi Jogurtpur. Marketing Review St. Gallen, 39(4), 18-23.

Bucher, J. H., Fuchs, M., Gollnhofer, J. F., Leimert, H., Manke, B., Tomczak, T., & Vario, M. (2021). Schweizer Konsumenten-verhalten und Marken-kommunikation in Zeiten der Covid-19-Pandemie. Marketing Review St. Gallen, 38(3), 70-77.

Fuchs, M., & Häubl, G. (2020). The Review-Writing Effect: Writing a Review Amplifies Evaluations and Connections More Than Rating Does. Advances in Consumer Research, 48, 340-341.

Miska, C., Stahl, G. K., & Fuchs, M. (2018). The moderating role of context in determining unethical managerial behavior: A case survey. Journal of Business Ethics, 153(3), 793-812.