Associate Professor
Expertise
Biography
Sébastien Fernandez, PhD, is an Associate Professor of Organizational Behavior at EHL since 2011. He received his BSc and MSc in Psychology from the University of Lausanne and his PhD in Differential Psychology from the University of Geneva. He worked in the Swiss Army for five years where he was in charge of the assessment of the candidates for officer positions.
He has taught courses in human behavior and performance, talent assessment, psychology, and interpersonal relations. Sébastien is interested in helping the hospitality industry and leaders of tomorrow to take into account the psychological forces that drive high performance in organizational settings and to make decisions (such as talent decisions) with the help of evidence-based and innovative approaches coming from the field of organizational psychology.
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Article
Our study examines the antecedents of organization citizenship behavior for the environment (OCBE). In particular, we examined the relation between the five factor model personality traits and the tri-dimensional model of OCBE (eco-initiatives,...
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Article
Le pourboire : indicateur de la qualité de service ou reflet de la personnalité des serveurs ?
La pratique du pourboire est intéressante car elle défie les lois de la rationalité. En effet, des clients offrent une somme d’argent à un prestataire de services pour un service qui a été déjà rétribué. Néanmoins, elle reste répandue dans de...
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Article
Does your résumé photograph tell who you are ?
Given the importance of personality to predict consequential outcomes in the workplace, it is important to be able to measure it accurately. To date, no research has examined if people leave valid cues of their personality in résumé photographs....
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Article
Our study examines the nomological network of active procrastination in comparison with passive procrastination. In particular, we examine the effects of the five factor model with the aim to understand which personality traits predict academic...
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Article
Is there structure in the selection interview? : evidence from hotels in Switzerland
Many studies have shown that structured interviews have better predictive validity than unstructured interviews. The aim of this study was, then, to examine if recruiters in Swiss hotels use structured interviews to select candidates. Results...
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Article
Amotivation can be considered one of the more important problems hospitality training faces. This research article aims to test whether the use of commitment can reduce amotivation and increase performance in the context of training programs. We...
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Article
Previous studies have shown that restaurant employees who use tip-enhancing behaviors such as smiling, introducing oneself by one’s name or writing “thank you” on the bill receive more tips. The aim of this study is to evaluate the impact of a...
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Article
Using available signals on LinkedIn for personality assessment
LinkedIn is considered the most effective social network website for job seekers and recruiters. Although LinkedIn profiles are regularly accessed to evaluate candidates, we know very little about the type of information conveyed. The aim of this...
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Article
Restaurant tipping in Europe : a comparative assessment
Tipping is a social norm in many countries and has important functions as a source of income, with significant social welfare effects. Tipping can also represent a form of lost tax revenue, as service workers and restaurants may not declare all cash...
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Article
Cybervetting : Facebook is dead, long live LinkedIn ?
Wilcox et al.’s (2022) focal paper brings to fore important practical questions, such as whether or not organizations should cybervet job applicants’ social media profiles or what the risks and benefits associated with cybervetting can be for...
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Article
Personality is no stranger to occupational choice among hospitality graduates
The hospitality industry is currently facing a labor shortage crisis, preventing hotels from operating effectively. This study focuses on understanding the career decisions of hospitality graduates to examine whether occupational choice can be...
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Article
This paper investigates servant leadership as a predictor of psychological empowerment in hospitality employees. The hypotheses suggest that employees’ openness to experience predicts psychological empowerment and acts as a moderator of the...
Learn moreJournal publications
Fernandez, S., Gössling, S., Martin-Rios, C., Fointiat, V., Pasamar, S., Isaac, R., & Lunde, M. (2024). To tip or not to tip? Explaining tipping behavior in restaurants with service-inclusive pricing. International Journal of Hospitality Management, 117, 103640.
Raub, S., Fernandez, S., & Vitalis, M. (2024). Servant leadership and psychological empowerment of hotel service employees–the moderating role of openness. Journal of Human resources in Hospitality & tourism, 23(1), 1-23.
Fernandez, S., Terrier, L., & Kim, S. (2023). Personality is no stranger to occupational choice among hospitality graduates. Journal of Hospitality, Leisure, Sport and Tourism Education, 32, 100435.
Roulin, N., & Fernandez, S. (2022). Cybervetting : Facebook is dead, long live LinkedIn? Industrial and Organizational Psychology, 15, 365-370.
Fernandez, S., Stöcklin, M., Terrier, L., & Kim, S. (2021). Using available signals on LinkedIn for personality assessment. Journal of Research in Personality, 93, 104122.
Gössling, S., Fernandez, S., Martin-Rios, C., Reyes, S. P., Fointiat, V., Isaac, R. K., & Lunde, M. (2021). Restaurant tipping in Europe: a comparative assessment. Current issues in tourism, 24(6), 811-823.
Fernandez, S., Dufour, F., Costa, V., de Boer, C., Terrier, L., & Golay, P. (2020). Increasing tips in less than two hours: Impact of a training intervention on the amount of tips received by restaurant employees. Cornell Hospitality Quarterly, 61(1), 98-107.
Fernandez, S., & Pougnet, S. (2018). Is there structure in the selection interview? Evidence from hotels in Switzerland. Journal of Human Resources in Hospitality & Tourism, 17(1), 80-97.
Terrier, L., Rech, A., Marfaing, B., & Fernandez, S. (2018). How to deal with amotivated students? Using commitment to reduce amotivation as applied to hospitality training. Journal of Hospitality & Tourism Education, 30(1), 11-18.
Kim, S., Fernandez, S., & Terrier, L. (2017). Procrastination, personality traits, and academic performance: When active and passive procrastination tell a different story. Personality and Individual Differences, 108, 154-157.
Fernandez, S., Stosic, G., & Terrier, L. (2017). Does your résumé photograph tell who you are? Personality and Individual Differences, 104, 186-189.
Fernandez, S. (2016). Le pourboire: indicateur de la qualité de service ou reflet de la personnalité des serveurs? La Revue des Sciences de Gestion, 278-279, 13-20.
Terrier, L., Kim, S., & Fernandez, S. (2016). Who are the good organizational citizens for the environment? An examination of the predictive validity of personality traits. Journal of Environmental Psychology, 48, 185-190.
Fernandez, S., Fagot, D., Dirk, J., & de Ribaupierre, A. (2014). Generalization of the worst performance rule across the lifespan. Intelligence, 42, 31-43.