Area(s) of Expertise
Yong Chen, PhD, is an Associate Professor at EHL (EHL), Switzerland, where he lectures on marketing and economics of tourism and hospitality. His research interests include tourist happiness, tourism demand, economic impacts of tourism and hospitality, the sharing economy, and Chinese outbound tourism.
Dr Chen's research has been published in diverse outlets, including Tourism Management, the Journal of Travel Research, and the International Journal of Contemporary Hospitality Management. His opinions on the sharing economy, Chinese tourism demand and the hotel industry also appeared in CNN, MarketWatch, South China Morning Post, and EHL Hospitality Insights.
Publications in Peer-Reviewed Journals
Sayfuddin, A., & Chen, Y. (2021). The signaling and reputational effects of customer ratings on hotel revenues: Evidence from TripAdvisor. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2021.103065
Lopez, L. Bianchi, G., & Chen, Y. (Forthcoming). Does official development assistance promote tourism demand for donor countries? Evidence from Switzerland. Tourism Economics. https://doi.org/10.1177/13548166211041416
Bianchi, G., & Chen, Y. (Forthcoming). Testing effects of hospitality employment on property crime in the United States. Tourism Economics. https://journals.sagepub.com/doi/10.1177/13548166211001180
Chen, Y. (Forthcoming). Measuring litter distribution on UK beaches. Marine Policy, 130. https://doi.org/10.1016/j.marpol.2021.104592
Bianchi, G., & Chen, Y. (Forthcoming). Testing effects of hospitality employment on property crime in the United States. Tourism Economics. https://doi.org/10.1177/13548166211001180
Kim, B., & Chen, Y. (Forthcoming). The effects of spirituality on visitor behavior: A cognitive-affective-conative model. International Journal of Tourism Research. https://doi.org/10.1002/jtr.2474
Bianchi, G., & Chen, Y. (2020). The short-and long-run hotel demand in Switzerland: A weighted macroeconomic approach. Journal of Hospitality & Tourism Research, 44(5), 835-857. https://doi.org/10.1177%2F1096348020913608
Chen, Y. (2020). Channeling life satisfaction to tourist satisfaction: New conceptualization and evidence. Journal of China Tourism Research, 1-19. https://doi.org/10.1080/19388160.2019.1631926
Kim, B., & Chen, Y. (2020). Effects of religious celebrity on destination experience: the case of Pope Francis’s visit to Solmoe Shrine. International Journal of Tourism Research, 22(1), 1-14. https://doi.org/10.1002/jtr.2314
Chen, Y. (2019). Social Innovation in Tourism: Unleashing the Time-Money Constraint. Journal of Knowledge Economy, 10, 1700–1719. https://doi.org/10.1007/s13132-018-0534-0
Chen, Y., & Jiang, K. (2019). A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests. Tourism Management Perspectives, 30, 197-207.
Xie, K. L., & Chen, Y. (2019). Effects of host incentives on multiple listings in accommodation sharing. International Journal of Contemporary Hospitality Management, 31(4), 1995?2013. https://doi.org/10.1016/j.tmp.2019.02.014
Chen, Y., Dellea, D., & Bianchi, G. (2018). Knowledge creation and research production in Swiss hotel schools: A case study of EHL. Journal of Hospitality & Tourism Education, 31(1), 10-22. https://doi.org/10.1080/10963758.2018.1480960
Chen, Y., & Li, R. (2018). Does a happy destination bring you happiness? Evidence from Swiss inbound tourism. Tourism Management, 65, 256-266. https://doi.org/10.1016/j.tourman.2017.10.009
Chen, Y., & Xie, K. L. (2017). Consumer valuation of Airbnb listings: A hedonic pricing approach. International Journal of Contemporary Hospitality Management, 29(9), 2405-2424. https://doi.org/10.1108/IJCHM-10-2016-0606
Lo, A. S., Im, H. H., Chen, Y., & Qu, H. (2017). Building brand relationship quality among hotel loyalty program members. International Journal of Contemporary Hospitality Management, 29(1), 458-488. https://doi.org/10.1108/IJCHM-06-2015-0283
Chen, Y., Schuckert, M., Song, H., & Chon, K. (2016). Why can package tours hurt tourists? Evidence from China’s tourism demand in Hong Kong. Journal of Travel Research, 55(4), 427-439. https://doi.org/10.1177%2F0047287515612597
Chen, Y., & Dellea, D. (2015). Swiss hospitality and tourism education: The experience of the EHL. Tourism Tribune, 30(10), 5-9.
Bianchi G., & Chen Y. (2015). CEO compensation and firm performance in the hospitality industry: A cross-industry comparison. International Journal of Tourism Sciences, 15(3-4), 121-138. https://doi.org/10.1080/15980634.2016.1181320
Li, M., Zhang, H., Xiao, H., & Chen, Y. (2015). A grid-group analysis of tourism motivation. International Journal of Tourism Research, 17(1), 35-44. https://doi.org/10.1002/jtr.1963
Lo, A. S., Mak, B., & Chen, Y. (2014). Do travel agency jobs appeal to university students? A case of tourism management students in Hong Kong. Journal of Teaching in Travel & Tourism, 14(1), 87-121. https://doi.org/10.1080/15313220.2014.872908
Guo, Y., Kim, S., & Chen, Y. (2014). Shanghai residents’ perceptions of tourism impacts and quality of life. Journal of China Tourism Research, 10, 142-164. https://doi.org/10.1080/19388160.2013.849639
Chen, Y., Mak, B., & Li, Z. (2013). Quality deterioration in package tours: The interplay of asymmetric information and reputation. Tourism Management, 38, 43-54. https://doi.org/10.1016/j.tourman.2013.02.010
Funded Research Projects
Chen, Y., Project: The Swiss Tourist Satisfaction and Happiness Index, Date: 01.01.2015 to 31.03.2016, External Fundraising: HES-SO.