Associate Professor
Expertise
Biography
Dr Stefano Borzillo is an Associate Professor of Organizational Behavior at EHL. He obtained his Ph.D. in Organizational Behavior from the University of Geneva and was a Visiting Research Fellow at the Stern School of Business (New York University). His main fields of research are communities of practice, processes of knowledge creation, and best practice transfers in organizations.
Dr Stefano Borzillo has also published in peer-reviewed journals such as European Management Journal, Journal of Business Strategy, Management Learning, Knowledge Management Research & Practice, and Journal of Knowledge Management. Stefano has multiple experiences in Executive Education, and in consulting for SMEs and large organizations.
Education
Courses Taught
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Article
This research aims to uncover three forms of communities of practice (CoPs), based on a set of six governance mechanisms. The focus is on the specific question of how organizations combine different governance mechanisms to balance autonomy and...
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Article
Balancing present needs and future options : how employees leverage social networks with clients
This paper applies a social capital perspective to study how business units leverage individuals’ external networks to explore and exploit resources outside the firm’s boundaries. We explore this matter inductively by analysing the development and...
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Article
Challenges to the learning organization in the context of generational diversity and social networks
Purpose : The purpose of this paper is to gain a better understanding of the challenges to the emergence of a learning organization (LO) posed by a context of generational diversity and an enterprise social networking system (ESNS)....
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Article
Afraid of engagement ? : towards an understanding of engagement in virtual communities of practice
Virtual communities of practice (VCoPs) foster learning and knowledge sharing between employees. However, many virtual communities of practice fail due to the lack of engagement of collaborators. Employees often claim that they do not have time for...
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Article
Combining role theory with theories on hindrance stressors and intragroup conflict, we develop a model of the attitudinal and behavioral consequences of new employee orientation in hospitality organizations. We test hypotheses about main and...
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Article
By balancing the needs for autonomy and control, leaders of organisational communities of practice (OCoPs) play a central role in their effectiveness. This study aims to identify different OCoP leader profiles and analyse possible contingencies with...
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Article
When the hierarchy folds: how employees may react.
Purpose: This paper aims to uncover how employees make sense of the implementation of holacracy in their organization.
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Article
Purpose: The purpose of this study is to uncover the essential conditions for establishing a successful collaboration between the Fairmont Hotel (Makkah) staff and the senior management team to prepare for cocreating a future shared corporate vision.
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Article
The hospitality industry and COVID-19: Stock price crash risk
In this paper, we analyze the factors that have determined why certain companies in the hospitality industry managed to buffer themselves from the effects of COVID-19 more consistently than others. In particular, we focus on downside risk measures....
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Stoikov, S., Borzillo, S., & Raub, S. (2025). Picky Eaters Make for Better Raters. Cornell Hospitality Quarterly, 66(1), 85-94.
Hasman, A., & Borzillo, S. (2024). The hospitality industry and COVID-19: Stock price crash risk. Tourism Economics, 30(6), 1634-1641.
Borzillo, S., & Alshahrani, S. (2024). A shared corporate vision: staff and senior management collaborate for market dominance at a large Saudi hotel. Journal of Business Strategy, 45(5), 321-330.
Audrin, B., Borzillo, S., & Raub, S. (2024). When the hierarchy folds: How employees may react. Journal of Business Strategy, 45(2), 98-106.
Bootz, J.-P., Borzillo, S., & Raub, S.P. (2023). Leaders of Organisational Communities of Practice: Their characteristics, activities, and fit with their communities. Knowledge Management Research & Practice, 21(5), 972-982.
Raub, S., Borzillo, S., Perretten, G., & Schmitt, A. (2021). New employee orientation, role-related stressors and conflict at work: Consequences for work attitudes and performance of hospitality employees. International journal of hospitality management, 94, 102857.
Haas, A., Abonneau, D., Borzillo, S., & Guillaume, P. L. (2021). Afraid of engagement? Towards an understanding of engagement in virtual communities of practice. Knowledge Management Research & Practice, 1-12.
Kaminska, R., & Borzillo, S. (2018). Challenges to the learning organization in the context of generational diversity and social networks. The Learning Organization, 25(2), 92-101.
Borzillo, S. (2017). Balancing control and autonomy in communities of practice: governance patterns and knowledge in nine multinationals. Journal of Business Strategy, 38(3), 10-20.
Haas, A., Abonneau, D., Borzillo, S., & Guillaume, L. P. (2021). Afraid of engagement? Towards an understanding of engagement in virtual communities of practice. Knowledge Management Research & Practice, 19(2), 169-180.
Josserand, E., Schmitt, A., & Borzillo, S. (2017). Balancing present needs and future options: how employees leverage social networks with clients. Journal of Business Strategy, 38(1), 14-21.
Borzillo, S., & Kaminska, R. (2016). Organizing for Sustained Innovation: the Role of Knowledge Flows within and between Organizational Communities. Knowledge Management Research & Practice, 14(1), 46-54.
Bardon, T., & Borzillo, S. (2015). Communities of Practice: Control or Autonomy? Journal of Business Strategy, 37(1), 11-18.
Harvey, J. F, Cohendet, P., Simon, L., & Borzillo, S. (2015). Knowing Communities in the Front End of Innovation. Research-Technology Management, 58(1), 46-54.
Schwenger, D., Straub, T., & Borzillo, S. (2014). Non-Governmental Organizations: Strategic Management for a Competitive World. Journal of Business Strategy, 35(4), 11-19.
Schiavone, F., & Borzillo, S. (2014). Creating Technological Knowledge in Vintage Communities of Practice. Journal of Knowledge Management, 18(5), 991-1003.
Kaehr, C. & Borzillo, S. (2013). Founder succession in new ventures: the human perspective. Journal of Business Strategy, 34(5), 12-24.
Borzillo, S., Schmitt, A., & Antino, M. (2012). Communities of practice: keeping the company agile. Journal of Business Strategy, 33(6), 22-30.
Schmitt, A., Borzillo, S., & Probst, G. (2011). Don’t Let Knowledge Walk Away: Knowledge Retention during Employee Downsizing. Management Learning, 43(1), 53-74.
Borzillo, S., & Kaminska-Labbé, R. (2011). Unraveling the Dynamics of Knowledge Creation in Communities of Practice through Complexity Theory Lenses. Knowledge Management Research and Practice, 9, 353-366.
Borzillo, S., Aznar, S., & Schmitt, A. (2011). A journey through communities of practice: why and how members move from the periphery to the core. European Management Journal, 29(1), 25-42.
Borzillo, S., & Kamiska-Labbé, R. (2011). Step-in or Step-out: How to Support Innovation through Communities of Practice. Journal of Business Strategy, 32(3), 29-36.