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Dr Steffen Raub

Steffen Raub , PhD


PhD in Management, University of Geneva


Full Professor

Teaching Location(s)

EHL Campus Lausanne
EHL Campus (Singapore)

Courses and Modules Taught

• Advanced Electives
• Diploma Work - Bachelor Thesis
• Industrial Attachment (6 Months)
• Integrated Business Analysis

Teaching Subject(s)

Business Research Methods
Personal Leadership Development
Research Methodology

Area(s) of Expertise

Organizational behavior
Organizational citizenship behavior
Proactive service behaviors
Quantitative methods
Sustainability / Corporate social responsibility

Short Bio

Steffen Raub, PhD, is Full Professor of Organizational Behavior at EHL where he formerly occupied the positions of Associate Dean, Vice Dean and Acting Dean. Before joining EHL, he was on the faculties of the Asian Institute of Technology in Bangkok, Thailand, HEC Geneva and HEC Lausanne. He was also a Visiting Scholar at the Kenan-Flagler Business School at University of North Carolina, Chapel Hill and a Visiting Associate Professor at National University of Singapore.

Steffen’s research focuses on proactive service behaviors, organizational citizenship behavior, empowerment and sustainability/corporate social responsibility. It has been published in leading outlets including the Journal of Applied Psychology, Human Relations, Human Resource Management, Work & Stress, as well as the Cornell Hospitality Quarterly and the International Journal of Hospitality Management. Steffen is also the co-author of a best-selling volume on Managing Knowledge.

Publications in Peer-Reviewed Journals

Raub, S., Borzillo, S., Perretten, G., & Schmitt, A. (2021). New employee orientation, role-related stressors and conflict at work: Consequences for work attitudes and performance of hospitality employees. International Journal of Hospitality Management, 94. https://doi.org/10.1016/j.ijhm.2020.102857

Raub, S., & Martin-Rios, C. (2019). “Think sustainable, act local” – a stakeholder-filter-model for translating SDGs into sustainability initiatives with local impact. International Journal of Contemporary Hospitality Management, 31(6), 2428-2447. https://doi.org/10.1108/IJCHM-06-2018-0453

Schmitt, A., Raub, S., Schmid, S., & Harrigan, K.R. (2019). Changing tires on a moving car: the role of timing in hospitality and service turnaround processes. International Journal of Hospitality Management, 77, 549-561. https://doi.org/10.1016/j.ijhm.2018.08.019

Raub, S. (2018). Perceived Insider Status and Job Design Predict Job Attitudes and Work Performance of Restaurant Employees. Journal of Hospitality & Tourism Research, 42(6), 880-903. https://doi.org/10.1177%2F1096348016654974

Raub, S. (2017). When employees walk the company talk: The importance of employee involvement in corporate philanthropy. Human Resource Management, 56(5), 837-850. https://doi.org/10.1002/hrm.21806

Hong, Y., Liao, H., Raub, S., & Han, J. (2016). What it takes to get proactive: An integrative multi-level model of antecedents of personal initiative. Journal of Applied Psychology, 101(5), 687-701. https://doi.org/10.1037/apl0000064

Laurence, G.A., Fried, Y., & Raub, S.P. (2016). Evidence for the need to distinguish between self-initiated and organizationally imposed overload in studies of work stress. Work & Stress, 30(4), 337-355. https://doi.org/10.1080/02678373.2016.1253045

Raub, S., & Blunschi, S. (2014). The power of meaningful work: How awareness of CSR initiatives fosters task significance and positive work outcomes in service employees. Cornell Hospitality Quarterly, 55, 10-18. https://doi.org/10.1177%2F1938965513498300

Raub, S., & Robert, C. (2013). Empowerment, organizational commitment and voice behavior in the hospitality industry: Evidence from a multi-national sample. Cornell Hospitality Quarterly, 54, 136-148. https://doi.org/10.1177/1938965512457240

Raub, S., & Liao, H. (2012). Doing the right thing without being told: Joint effects of initiative climate and general self-efficacy on employee proactive customer service performance. Journal of Applied Psychology, 97(3), 651-667. https://doi.org/10.1037/a0026736

Funded Research Projects

Raub, S., Project : Développement durable dans l’hôtellerie Transfrontalière, Date : 01.04.2020 to 31.03.2023, External fundraising : INTERREG.


EHL Researcher of the year (2012)
CHLAR Best Research Paper Golden Award 2011, International Conference on Hospitality and Leisure Applied Research, Lyon, France
Outstanding Practical Implications for Management Award 2007, Academy of Management Annual Meeting, Philadelphia, PA