Dr Valentina Clergue

Valentina Clergue

Dr Valentina Clergue

Assistant Professor

Expertise

Well-being
Guest & employee experiences
Luxury branding
Sustainable consumption

Biography

Valentina Clergue, PhD, is an experienced senior researcher with interests in well-being, guest and employee experiences, luxury branding, and sustainable consumption. She teaches courses in Marketing, Guest Experiences in the Luxury Industry, Social Well-Being, Brand Management, and E-Marketing. In addition, she worked in the advertising industry for more than five years. She conducted advertising campaigns for clients such as Cisco, Danone, Jeff de Bruges, and DHL among others. She is skilled in market research, online marketing, and marketing communication. She has studied and worked in the USA, Bulgaria, Germany, Sweden, and Switzerland.

Education

PhD in Economics, specialty Management, HEC Lausanne
Master of Science in Consumer and Business Marketing, Stockholm University School of Business

Courses Taught

BACHELOR OF SCIENCE IN INTERNATIONAL HOSPITALITY MANAGEMENT
• Foundations of Hospitality Marketing

Teaching Location

EHL Campus Lausanne
EHL Campus (Singapore)

Academic Publications

Academic publications from Valentina Clergue

Article

Instilling the core tenets of hospitality in healthcare services: The role of service assurance and social presence

The rising elderly population around the globe together with an improved life expectancy is driving demand for effective healthcare. As healthcare technologies become increasingly innovative, various types of connected devices have been developed in...

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Journal publications

Rahmani, L., Haasova, S., Czellar, S., Clergue, V., & Martin, C. (2026). Nature & Me: Promoting Pro-Environmental Behaviors Through Relationship-With-Nature Interventions. Journal of Environmental Psychology, 102755. https://doi.org/10.1016/j.jenvp.2025.102755

Etemad-Sajadi, R., Heo, C. Y., & Clergue, V. (2023). Instilling the core tenets of hospitality in healthcare services: The role of service assurance and social presence. International Journal of Hospitality Management, 111, 103492. https://doi.org/10.1016/j.ijhm.2023.103492

Rahmani, L., Haasova, S., Czellar, S., Clergue, V. & Martin, C. (2022). How Often Do You Think About Your Relationship With Nature? The Measurement of Environmental Identity Salience and Its Relationship With Proenvironmental Behaviors. Frontiers in Psychology 13, 877978. https://doi.org/10.3389/fpsyg.2022.877978