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Dr Yong Chen

Yong Chen, Ph.D., is an Assistant Professor at Ecole hôtelière de Lausanne (EHL), Switzerland, where he lectures on marketing and economics of tourism and hospitality. His research interests include tourist happiness, tourism demand, economic impacts of tourism and hospitality, the sharing economy, and Chinese outbound tourism. Dr Chen's research has been published in diverse outlets, including Tourism Management, the Journal of Travel Research, and the International Journal of Contemporary Hospitality Management. His opinions on the sharing economy, Chinese tourism demand and the hotel industry also appeared in CNN, MarketWatch, South China Morning Post, and EHL Hospitality Insights.

Dr Yong Chen

Assistant Professor

PhD in Hospitality and Tourism Management, The Hong Kong Polytechnic University
professor.areaOfExpertise
  • Tourist behavior
  • Customer satisfaction and happiness
  • Tourism economic impacts
  • Sharing economy
  • Chinese outbound tourism
Young Chen
professor.recent_publication
  • Chen, Y., Dellea, D., & Bianchi, G. (Forthcoming). Knowledge creation and research production in Swiss hotel schools: A case study of the Ecole hôtelière de Lausanne. Journal of Hospitality & Tourism Education
  • Chen, Y., & Li, R. (2018). Does a happy destination bring you happiness? Evidence from Swiss inbound tourism. Tourism Management, 65, 256−266
  • Chen, Y., & Xie, K. L. (2017). Consumer valuation of Airbnb listings: A hedonic pricing approach. International Journal of Contemporary Hospitality Management, 29(9), 2405–2424
  • Lo, A. S., Im, H. H., Chen, Y., & Qu, H. (2017). Building brand relationship quality among hotel loyalty program members. International Journal of Contemporary Hospitality Management, 29(1), 458–488
  • Chen, Y., Schuckert, M., Song, H., & Chon, K. (2016). Why can package tours hurt tourists? Evidence from China’s tourism demand in Hong Kong. Journal of Travel Research, 55(4), 427–439.
  • Chen, Y., & Dellea, D. (2015). Swiss hospitality and tourism education: The experience of the Ecole Hôtelière de Lausanne. Tourism Tribune, 30(10), 5–9
  • Bianchi, G., & Chen, Y. (2015). CEO compensation and the performance of firms in the hospitality industry: A cross-industry comparison. International Journal of Tourism Sciences, 15(3&4), 121–138
  • Li, M., Zhang, H., Xiao, H., & Chen, Y. (2015). A grid-group analysis of tourism motivation. International Journal of Tourism Research, 17(1), 35–44
professor.past_publication
  • Lo, A. S., Mak, B., & Chen, Y. (2014). Do travel agency jobs appeal to university students? A case of tourism management students in Hong Kong. Journal of Teaching in Travel & Tourism, 14(1), 87–121
  • Chen, Y., Mak, B., & Li, Z. (2013). Quality deterioration in package tours: The interplay of asymmetric information and reputation. Tourism Management, 38, 43–54