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Frau Christina Tavares
Qualifizierung(en)
MAS QSM Quality and Strategy Manager, HES-SO Valais / HeigVD
Funktion
Senior Lecturer
Unterrichtsfach(e)
Rooms Division Management
Fachgebiet
Electronic distribution
Group and event management
Management of customer experience within rooms division
Quality in SME hotels
Group and event management
Management of customer experience within rooms division
Quality in SME hotels
Auszeichnungen
Award AQM for the Development of an autoevaluation tool for very small and meduim sized hotels based on the EFQM model