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Christina Tavares
Qualifizierung(en)
MAS QSM Quality and Strategy Manager, HES-SO Valais / HeigVD
Standort
EHL Campus Lausanne
Funktion
Senior Lecturer
Unterrichtsfach(e)
Rooms Division Management
Fachgebiet
Electronic distribution
Group and event management
Management of customer experience within rooms division
Quality in SME hotels
Group and event management
Management of customer experience within rooms division
Quality in SME hotels
Auszeichnungen
Award AQM for the Development of an autoevaluation tool for very small and meduim sized hotels based on the EFQM model