He has extensive field experience in the luxury hospitality industry, and has worked mainly in Europe.
Through these experiences he discovers the global functioning of this industry that he particularly likes, within different departments, and alongside renowned chefs.
His passion and constant desire to see projects transformed into customer experiences have opened up management positions.
Thanks to EHL, it continues today its strong link with the hospitality industry, in a constant search for innovation and evolutions that will customize the guest experience of tomorrow.
Mr William François
- Customer experience
- Concept development
- Luxury operations
- Profit optimization