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Sébastien Fernandez

Dr Sébastien Fernandez

Dr Sébastien Fernandez

Professeur Associé

Expertise

  • Comportements orientés client
  • Sélection des employés
  • Tests psychométriques
  • Personnalité
  • Comportement de pourboire
  • Analytique des personnes : ajouter de la valeur grâce aux individus
  • Comportement et performance humaine au travail

Biographie

Sébastien Fernandez, docteur en psychologie, est maître de conférences en comportement organisationnel à l'EHL depuis 2011. Il a obtenu sa licence et sa maîtrise en psychologie à l'Université de Lausanne, ainsi que son doctorat en psychologie différentielle à l'Université de Genève. Il a travaillé cinq ans dans l'armée suisse, où il était chargé de l'évaluation des candidats aux postes d'officier. Il a enseigné le comportement et la performance humaine, l'évaluation des talents, la psychologie et les relations interpersonnelles. Sébastien souhaite aider le secteur de l'hôtellerie et les dirigeants de demain à prendre en compte les facteurs psychologiques qui sous-tendent la haute performance organisationnelle et à prendre des décisions (notamment en matière de gestion des talents) grâce à des approches novatrices et fondées sur des données probantes issues de la psychologie organisationnelle.

Récompenses

“Young researcher award” in 2008 and 2010 at the Journées Internationales de Psychologie Différentielle (International Congres of Differential Psychology)

Formation

PhD in Differential Psychology, University of Geneva

Cours enseignés

BACHELOR OF SCIENCE IN INTERNATIONAL HOSPITALITY MANAGEMENT
• Human Behaviour & Performance in the Workplace
• People analytics: Adding value through people
MASTER IN HOSPITALITY MANAGEMENT
• Decoding Mental Maps: Behavioral Insights for Managers 

Lieu d'enseignement

EHL Campus Lausanne

Publications dans des revues

Audrin, B., Audrin, C., Fernandez, S., & Terrier, L. (2025). Out of sight, out of mind? Investigating the impact of emotional intelligence on counterproductive work behavior in remote work. Journal of Management Development, 44(1), 83-95. https://doi.org/10.1108/JMD-02-2024-0049

Fernandez, S., Gössling, S., Martin-Rios, C., Fointiat, V., Pasamar, S., Isaac, R., & Lunde, M. (2024). To tip or not to tip? Explaining tipping behavior in restaurants with service-inclusive pricing. International Journal of Hospitality Management, 117, 103640. https://doi.org/10.1016/j.ijhm.2023.103640

Raub, S., Fernandez, S., & Vitalis, M. (2024). Servant leadership and psychological empowerment of hotel service employees–the moderating role of openness. Journal of Human resources in Hospitality & tourism, 23(1), 1-23. https://doi.org/10.1080/15332845.2023.2253669

Fernandez, S., Terrier, L., & Kim, S. (2023). Personality is no stranger to occupational choice among hospitality graduates. Journal of Hospitality, Leisure, Sport and Tourism Education, 32, 100435. https://doi.org/10.1016/j.jhlste.2023.100435

Roulin, N., & Fernandez, S. (2022). Cybervetting : Facebook is dead, long live LinkedIn? Industrial and Organizational Psychology, 15, 365-370. https://doi.org/10.1017/iop.2022.45

Fernandez, S., Stöcklin, M., Terrier, L., & Kim, S. (2021). Using available signals on LinkedIn for personality assessment. Journal of Research in Personality, 93, 104122. https://doi.org/10.1016/j.jrp.2021.104122

Gössling, S., Fernandez, S., Martin-Rios, C., Reyes, S. P., Fointiat, V., Isaac, R. K., & Lunde, M. (2021). Restaurant tipping in Europe: a comparative assessment. Current issues in tourism, 24(6), 811-823. https://doi.org/10.1080/13683500.2020.1749244

Fernandez, S., Dufour, F., Costa, V., de Boer, C., Terrier, L., & Golay, P. (2020). Increasing tips in less than two hours: Impact of a training intervention on the amount of tips received by restaurant employees. Cornell Hospitality Quarterly, 61(1), 98-107. https://doi.org/10.1177/1938965519863297

Fernandez, S., & Pougnet, S. (2018). Is there structure in the selection interview? Evidence from hotels in Switzerland. Journal of Human Resources in Hospitality & Tourism, 17(1), 80-97. https://doi.org/10.1080/15332845.2017.1328262

Terrier, L., Rech, A., Marfaing, B., & Fernandez, S. (2018). How to deal with amotivated students? Using commitment to reduce amotivation as applied to hospitality training. Journal of Hospitality & Tourism Education, 30(1), 11-18. https://doi.org/10.1080/10963758.2017.1413379

Kim, S., Fernandez, S., & Terrier, L. (2017). Procrastination, personality traits, and academic performance: When active and passive procrastination tell a different story. Personality and Individual Differences, 108, 154-157. https://doi.org/10.1016/j.paid.2016.12.021

Fernandez, S., Stosic, G., & Terrier, L. (2017). Does your résumé photograph tell who you are? Personality and Individual Differences, 104, 186-189. https://doi.org/10.1016/j.paid.2016.08.006

Fernandez, S. (2016). Le pourboire: indicateur de la qualité de service ou reflet de la personnalité des serveurs? La Revue des Sciences de Gestion, 278-279, 13-20. https://doi.org/10.3917/rsg.278.0013

Terrier, L., Kim, S., & Fernandez, S. (2016). Who are the good organizational citizens for the environment? An examination of the predictive validity of personality traits. Journal of Environmental Psychology, 48, 185-190. https://doi.org/10.1016/j.jenvp.2016.10.005

Fernandez, S., Fagot, D., Dirk, J., & de Ribaupierre, A. (2014). Generalization of the worst performance rule across the lifespan. Intelligence, 42, 31-43. https://doi.org/10.1016/j.intell.2013.10.001