Area(s) of Expertise
Mr William-Alexandre François is Lecturer at the Ecole hôtelière de Lausanne. He has extensive field experience in the luxury hospitality industry, and has worked mainly in Europe.
Through his experiences, he discovered the global functioning of this industry that he particularly likes, within different departments, and alongside renowned chefs. His passion and constant desire to see projects transformed into customer experiences have opened up management positions.
Thanks to EHL, he maintains and develops its strong link with the hotel industry, in a constant search for innovation and developments that will personalize the customer experience of tomorrow.
Funded Research Projects
Audemars Piguet X3 Lab