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Research Projects and Publications

Research publications

View the list of recent research studies and publications by our fellows.

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    Funded Research Projects

    Faculty members conduct applied hospitality research in a variety of managerial disciplines. Researchers tackle applied research questions for the benefit of the industry while simultaneously contributing to excellence in hospitality research.

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      EHL applied researches

      Our Research Institutes

      Sponsoring an institute for in-depth studies gives you access to dedicated multi-disciplinary teams of faculty and staff to deliver the solutions in a collaborative manner. In depth studies give you the valuable knowledge and recommendations you need to develop your business.

        EHL faculty research
        Institute of Customer Experience Management

        The Institute of Customer Experience Management (ICEM) has been launched at Ecole hôtelière de Lausanne in September 2020 with the vision of becoming the leading customer experience research institute in the field of hospitality and service. ICEM works at the intersection of customer experience management and digital media within the extended hospitality and service industries.

        Learn more about ICEM
          Institute of Business Creativity

          Launched in 2018, the Institute of Business Creativity aims to build bridges between the business and academic worlds and produce relevant, highly impactful, practice-based research and solutions. Through the institute, we offer a wide spectrum of services, including dedicated research labs set up in consort with international firms active in hospitality, food and beverage or hotel management. In addition to the value-based research projects, our teams also support companies by providing tailor-made executive workshops and case studies to enhance their business development.

          Learn more about the IBC
            Hospitality Real Estate & Finance Institute

            The Hospitality Real Estate & Finance institute aims to promote research, education, and networking in hospitality real estate and finance. The institute encourages research on hospitality real estate as an investment and asset class that is both academically rigorous and of value for the profession. Findings are disseminated through academic publications, industry conferences and education outreach.  We link theory to practice by developing courses and case studies in collaboration with industry experts. In addition to research, the Institute encourages and supports network initiatives such as the private equity conferences and the real estates & finance seminars. Through these events, the Institute facilitates exchanges between academics, students, alumni, and professionals.


            Learn more about REFE
              Women in Leadership Initiative

              Women in Leadership is an EHL initiative with a focus on projects regarding women, and on a wider scale the initiative aims to promote leadership, culture, and policies that foster diverse, balanced, and people-focused environments. It strives so that our students, faculty, staff, and alumni can lead fulfilled professional and personal lives.

              Given the substantial untapped female leadership potential across the world, we believe that women aspiring to create a positive impact in organizations and society should be empowered to attain their vision and contribute to leadership diversity.

              Learn more about WIL