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Our Philosophy & Pedagogy

Our Pillars of Excellence

Over the past 125 years we have developed an inspirational and innovative university-level teaching approach that produces top-notch managers for the International Hospitality Industry.

Our training program in international hospitality management consists of four pillars:

  • Understanding how the industry works from the ground up
  • Acquiring management skills
  • Developing interpersonal skills
  • Gaining hands-on experience

EHL Graduate Attributes

We encourage students to actively participate in every class and extracurricular activity they attend. By doing so, they learn how to work within a multicultural team, to take on a leadership roles and to quickly and effectively apply what they have learned. Students are expected to carry out international internships and case studies to help them develop into open-minded, pragmatic, creative professionals who will make an immediate impact in their future careers. Graduates of our bachelor's program in international hospitality management are highly sought after by many employers, and many have quickly worked their way into high-responsibility positions around the world.

Learning Outcomes

When graduating, students are expected to:

  • Demonstrate knowledge and understanding of all key areas in the hospitality industry to provide effective and innovative solutions to stakeholders, showing awareness of environmental, social and ethical issues.
  • Critically apply knowledge and understanding of the hospitality industry by gathering and interpreting relevant data, in order to make informed decisions when faced with diverse situations and in a changing environment.
  • Communicate effectively with both specialist and non-specialist audiences in a multi-cultural environment.
  • Demonstrate social and personal skills including effective team work, leadership, self-knowledge, autonomy, and recognize the importance of ongoing learning.
  • Make use of their experience, senses and service culture to interact with confidence, enthusiasm and creativity in a professional environment.

“EHL graduates are Thinkers. They are creative and pragmatic problem solvers who can work in complex and uncertain situations using appropriate technology to analyze and critically assess data using strong analytical and deduction skills. As future Leaders in hospitality and related industries, they demonstrate leadership, team spirit, and can communicate effectively in a multicultural context. They are responsible Citizens, who contribute to economically and socially sustainable development, through their understanding of environmental, societal and ethical issues. Inspired by the hospitality “savoir-être”, EHL graduates are refined Hosts, who display courtesy and are able to adapt to various social contexts. They are open-minded Humanists, cultivated, knowledgeable about humanity and sensitive to cultural differences, while remaining, as life-long Learners, self-critical, autonomous in both group and individual work, and aware of the importance of the pursuit of knowledge.”

Industry Immersion & International Network

In addition to the competencies and knowledge acquired during their studies, graduates from EHL have access to an expanded network within the hospitality sector and the wider service sector. Above all, students have access to EHL’s broad alumni network, which is a valuable source of employment and opportunities for work placement and mentoring. They are also offered many opportunities for industry exposure and immersion during their studies at EHL, most notably: the completion of two mandatory six-month internships at the undergraduate level; many field trips and industry visits organized during all programs; project-based assessments organized with partners from the industry, both at undergraduate (Student Business Projects) and postgraduate (Capstone Projects) levels; on campus career fairs, events and guest speakers in courses and in plenary sessions. There are additionally many occasions to interact with industry leaders on campus, e.g. “EHL Presents”, the Distinguished Speakers Series, Innovation Roundtables, Private Markets Research Events, which offer the opportunity to connect with thought leaders in the industry.

Educational Effectiveness

Educational effectiveness is a cyclical process which begins at a student's admission phase, by defining criteria predictive of student success, and establishing processes to recruit with integrity. It continues through the delivery of the programs within a progressive learning environment, and is sustained through graduation ensuring the employability of the students. Moreover, educational effectiveness is an integral component of the continuous academic improvement process in place at EHL. Educational effectiveness in programs, and across the institution as a whole, are linked with two major areas: student learning (measured by assessment of learning outcomes) and student success (measured by graduation, retention and employment rates). Data in each of these areas is being used in program reporting and strategic planning processes to strengthen academic programs and services for students.

The Student Experience

Learning is a social process and to be successful at EHL and in the business world, students learn to work together throughout their studies. The foundational aspects of what it means to be part of a team, as both leader and member, instill a collaborative spirit into each student’s personal development. Teamwork therefore extends outside of the classroom on student committees and other projects. There are multiple student committees that support a range of interests and that clearly align with specific learning outcomes, for example the CSR committee, We Wine, Entrepreneurship Club. Additionally, there are sports or art clubs that support the soft skills that EHL values such as teamwork, community service. Students participate in many high profile international events such as the International Hotel Investment Forum (IHIF), the most renowned hospitality conference in Europe, the L’Oreal entrepreneurship competition, and more.

Pillars of Hospitality Education

The pillars of hospitality education at EHL include experiential education, a social learning context, leadership, and an awareness and appreciation for lifelong learning.

  • Experiential Education - Learning from experience involves being open to new situations and perspectives, integrating these ideas, and being able to experiment in real-world situations
  • A Social Learning Context - Learning is a social process and to be successful at EHL and in the business world, students learn to work together throughout their studies.
  • Leadership - EHL students learn to become leaders, not just managers. Leadership involves influencing others to achieve a common goal.
  • An Awareness of and Appreciation for Lifelong Learning - An EHL education provides students with an awareness that learning is a lifelong process. EHL graduates obtain the skills and drive necessary to continue to learn long after they leave our campus.

Academic Governance

Our Mission:

Ensure that education at EHL is progressive and of the finest quality. Through this mission, our objectives are to support the quality of our programs, foster research, and encourage innovative and effective teaching methods. Embracing the pioneering spirit of EHL, we continue to develop new programs that meet industry needs and reinforce our position as a leading academic institution.

Structure of the Deanship:

  • Dr. Inès Blal, Executive Dean
  • Dr. Stefano Borzillo, Associate Dean Undergraduate Programs
  • Dr. Hilary Murphy, Associate Dean for Innovation and Research
  • Dr. Ana-Maria Nogareda, Director of Academic and Student Affairs
  • Dr. Achim Schmitt, Associate Dean Graduate Programs
  • M. Patrick Ogheard, Associate Dean of Practical Arts Programs