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Term I: course modules and operationnal skills on campus

Operational competencies

« Theres no second chance to make a first impression ». You will study the accommodation aspects of the hotel business: design, decor, use of space, ambiance and everything that creates the setting for a memorable hospitality experience.

Rooms
Rooms operations are essential for guest satisfaction. They include front office, guest relations, reservation systems and housekeeping everything that contributes to the quality of a guests experience.

Courses:

  • Gastronomy Practical I BDS
  • Gastronomy Practical I Ferme
  • Arts de la table Practical I BDS
  • Arts de la table Practical I BDS
  • Stewarding Practical
  • Reception Practical
  • Housekeeping Practical I
  • Laundry Practical I
  • Management Information Systems Tools I
Arts de la table Art de vivre
Operational competencies Business & technology I
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