1. In a keynote address to EHL’s prestigious International Advisory Board, swissnex San Francisco CEO Christian Simm outlines how organizations should be approaching disruptive innovation. 

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  2. Hoteliers nowadays are increasingly becoming more environmentally aware, particularly when their hotel is situated in a remote location such as the Amazon. Importing steaks or bottled water, for example, can pose major supply-chain problems. At the spring Career Fair at EHL, senior executives from Six Senses and Nomad Lodges discussed the issues they’re facing in terms of social responsibility.

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  3. What does innovation mean to food and beverage specialists, given their respective working structures and cultures? Three senior executives from AccorHotels, gategroup, and UEFA, share their perspectives in a panel discussion at EHL.

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  4. AccorHotels’ CEO of Global F&B, Amir Nahai told a recent panel discussion at Ecole hôteliere de Lausanne that, for the hotel group, innovation is all about getting closer to their customers. “We do this by focusing on being great hosts and entertainers, all the while taking local traditions and customs into consideration. That’s how we provide great customer experiences”.

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  5. At a recent panel discussion on luxury vs lifestyle, the matter of loyalty in hospitality has been defined as the ‘holy grail’ of hospitality. Many hotel chains have loyalty programs, but as panelists highlighted, loyalty in hospitality can be fickle.

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  6. Could the hotel industry be providing more relevant personalized services to their customers based on data collection? Senior executives from major hotel groups such as Accor, Hard Rock and Meliá - plus Google - discussed the issue at the #IHIF2017 hotel investment forum in Berlin.

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  7. International strategic tourism advisor Anita Mendiratta explores why the emotional investment in travel far exceeds the financial outlay.

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  8. What makes more sense as an investment? A high-end luxury hotel or a lifestyle, boutique establishment? Ramsey Mankarious and Jonathan Humphries discuss the pros and cons on the sidelines of the Young Hoteliers Summit.

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  9. During his visit to the school, Robuchon spoke to EHL Hospitality Insights about his global restaurant operations.

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  10. Marriott International President and CEO Arne Sorenson discusses the Marriott-Starwood mega-deal of the decade in an interview with broadcaster and journalist Tanya Beckett at #IHIF2017.

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  11. AccorHotels, with 240,000 employees across 95 countries, is opening a new hotel every 36 hours. Sébastien Bazin, Chairman and CEO of AccorHotels, told #IHIF2017 the business is adopting an asset-lite structure and has “never, ever been stronger”.

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  12. In an interview at #IHIF2017, Dara Khosrowshahi, CEO of The Expedia Group, talks about the level of commissions changed currently by his company and other OTAs, and highlights the trend of de-bundling. Describing Google as a marketing platform and important strategic partner, Khosrowshahi said Google was a very expensive distribution channel.  “They’re like your friend that owns a really big yacht but charges you for it all the time.”

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  13. Outgoing US Ambassador and former Microsoft executive Suzan LeVine recently took part in a panel discussion at EHL on innovation and entrepreneurship.

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