Technology is providing guests and hotel owners with capabilities never seen before. It speeds up, personalizes and puts power back into the guests’ hands. Tech is also revolutionizing the tasks and services expected of hotel managers.

International hotel chains face their own challenges, including staying relevant in the face of globalization. Part of this challenge requires evolving with technology. Hotels that avoid upgrading and updating their tech capabilities stand to lose customers who are looking for amenities like free Wi-Fi and in-room mobile devices. At the same rate hotel managers who press forward with technology are able to save time, as well as money.

One of our alumni describes his experience in a new video: meet Claudio Salgado (AEHL 1996), Marriott Senior Director, Design Development Operations, Asia Pacific.

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