Master’s degree, Northern Arizona University, USA
Teaching since 1996 (Prague, Chicago, Switzerland)
Teaching at EHL for 11 years.
Currently working on Ph.D. dissertation with Walden University; Dissertation title: Communication Channels in the Workplace: A Quantitative Study on How Hospitality Professionals Choose and Use Communication Channels.
Areas of interest:
- Communication channels
- Communication in the workplace
- Professional and technical writing