I am Mexican but was raised in San Jose, CA, the heart of the Silicon Valley. I have lived in the Bay Area my entire life and recently moved to the East Bay. My background includes a Bachelor’s of Science in Business Administration, a Master’s of Science in Leadership, and I’m currently pursuing my Doctorate in Business Administration. I have 7 years of experience within higher education and over 10 years of experience in customer service.
My passion for education, and experience within customer service, makes me attune to the needs of individuals seeking information about the Hospitality and Higher Education industry. My travels throughout North & Central America and Europe exposed me to different cultures, the pride each region has for its level of service, and taught me how to create a memorable guest experience. These experiences also enhanced my ability to work across cultures, increase collaboration, and build long-lasting relationships with colleagues from different backgrounds. My goal is to help others achieve their education aspirations, while providing high-level service and teaching them about the benefits of multi-culturalism.