INTELLECTUAL PROPERTY

This entire site is covered by the Swiss legislation concerning the rights of authors and intellectual property. All copyrights are reserved, including on downloadable documents and iconographic and photographic copies.

The reproduction of all or any part of this site on any electronic support whatsoever is strictly forbidden – unless prior authorization has been obtained from the president of the Ecole hôtelière de Lausanne who is also director of publication. You may write to the director of marketing who will forward your request and notify you of the reply from the director of publication.

Reproduction of the texts found on this site on paper is authorized, and particularly for educational material, if the three conditions below are observed:

  • dissemination is free of charge,
  • there is respect for the integrity of the documents reproduced: there can be no change or alteration of any kind,
  • clear and legible credit is given for the source, as follows:

"This document comes from the Ecole hôtelière de Lausanne internet site www.ehl.edu
Copyrights are reserved and strictly limited."

The EHL internet site must imperatively figure in the reference.

 

PRIVACY POLICY

Privacy at Ecole hôtelière de Lausanne
Ecole hôtelière de Lausanne is committed to protecting the privacy of our web site visitors and clients. We uphold the highest industry standards in online privacy and permission marketing. For more information on how Ecole hôtelière de Lausanne enforces permission email marketing with our clients, please see our Anti-spam policy.

Security and Privacy
Ecole hôtelière de Lausanne's web site uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secure environment at our data center.
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your requesting information.

Opt-in / Opt-out
By submitting your contact information in forms on our website or by subscribing to our newletters or blog post updates, you are authorizing us to email you information in the future. Links to opt-out of any of our email lists can be found at the bottom of every email we send.

Refer a Friend/Forward-to-a-Friend Functionality

If you feel that information about Ecole hôtelière de Lausanne could be useful for a third party you know (e.g. your friends or family members etc.), you may use our forward-to-a-friend functionality. If you choose to use our referral service to tell a friend about Ecole hôtelière de Lausanne, we will ask you for your friend's email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Ecole hôtelière de Lausanne stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Testimonials
We post video customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

Information Tracked
At times we will use your IP address to help diagnose problems with our server and to administer our web site. We also may track browser types to help us understand our visitors' needs related to our web site design.
There is an optional section of our web site where input forms require your name, phone number, company, and e-mail address. This form provides the ability to opt-in to receiving future emails of any sort from Ecole hôtelière de Lausanne. If you opt-in to receiving email communications from us, then we may send information to you on our products or services.
This information will not be used for any other purpose. We do, however, reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
You may review and change your information with us at any time by clicking on the "modify profile" link on the site or similar found at the bottom of emails sent via our system, or by contacting us at info@ehl.edu
To opt-out from having any provided information used for email communications from us, please click on the opt-out (unsubscribe) link in any message you receive from us. This will allow you to unsubscribe or update your message preferences. Alternately, you may contact us at info@ehl.edu .

Web Beacons
In order to determine a user's ability to receive HTML email in addition to whether or not an email has been opened, Ecole hôtelière de Lausanne includes a “web beacon” in a majority of the HTML email messages we send. A web beacon (actually a small .gif image) is activated when an HTML email is opened via a request for the image on our servers.
This capability helps Ecole hôtelière de Lausanne send email in a format users can read and enables Ecole hôtelière de Lausanne, and our clients that use the functionality, to track the aggregate number of emails opened. Users that do not want to receive email messages with web beacons can choose to receive their emails in text (non-HTML) format.
We also use, and provide our clients with, the capability to track when a URL has been clicked inside of an email message sent by our system. We use this functionality to track which links were clicked and in what quantity, as well as the aggregate number of links clicked.

Cookies

Our website uses "cookies" to help you personalize your online experience. We also use client-side cookies to verify the login status of customers using products or services linked directly with our website. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of our website. We keep track of the pages you visit within our site in order to determine which pages are the most popular. This data is used to deliver customized content and to customers whose visitors indicates that they are interested in a particular subject area.
Cookies can be used for re-targeting purposes, as part of our online marketing campaigns, on third party websites. This process is anonymous, with no personal information such as names, address or other personally identifiable information being stored. You can opt-out of such features using ads setting, ads setting for mobiles or other opt-out solutions offered by browsers.

Ecole hôtelière de Lausanne is not responsible for the privacy practices or the content of any other web sites to which we link.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Safe Data Privacy Notice
Ecole hôtelière de Lausanne adheres to the Safe Principles published by the U.S. Department of Commerce (the "Safe Principles") with respect to personal information (as defined below) it receives from the European Union. Ecole hôtelière de Lausanne will respond to your request to access or delete personal information within 30 days as is required under the EU Safe Harbor program. This notice outlines our general policy and practices for implementing the Safe Principles, including the type of information to which this notice applies, how we use personal information, and the choices individuals have regarding our use of, and their ability to correct, that personal information. If there is any conflict between the policies in this notice and the Safe Principles, the Safe Principles will govern.
This notice applies to all personal information we handle, including on-line (except as noted below), and manually processed data. For purposes of this notice, "personal information" means data that: is transferred from the European Union to the United States; is recorded in any form; and is about, or pertains to, a specific individual who is identified in, or is identifiable from, the data.
"Sensitive information" is a subcategory of personal information. Sensitive information is defined as personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or the sex life of the individual. Sensitive information also includes personal information received from a third party where the third party treats and identifies it as sensitive.

Safe Principles Regarding Personal Information

Notice and Choice
We notify individuals about the personal information we collect from them, how we use it, and how to contact us with privacy concerns. We obtain personal information only as permitted by the Safe Principles or with the consent of the individual affected. Consent for personal information to be collected, used, and/or disclosed in certain ways may be required in order for an individual to obtain or use our services. To the extent permitted under the Safe , we reserve the right to process personal information in the course of providing professional services to our clients without the knowledge of individuals involved.

Disclosures and Transfers
We do not disclose personal information to third parties, except when one or more of the following conditions is true:

  • We have the individual's permission to make the disclosure;
  • The disclosure is permitted by law or mandatory professional standards;
  • The disclosure is reasonably related to the sale or other disposition of all or part of our business or assets;
  • The personal information to be disclosed is publicly available;
  • The party to whom the disclosure is made controls, is controlled by, or is under common control with Ecole hôtelière de Lausanne;
  • The disclosure is reasonably necessary for the establishment or maintenance of legal claims; or
  • The disclosure is to persons or entities for whom we are providing services, provided the disclosure is consistent with the purpose for which the personal information was obtained.

We will comply with the Safe Principles with respect to disclosures of sensitive information, including, when applicable, obtaining the explicit consent of the individual prior to disclosing sensitive information to a third party or using sensitive information for purposes other than those for which it was originally collected or subsequently authorized by the individual. Transfers of information permitted under this notice, either to third parties or within Ecole hôtelière de Lausanne, include the transfer of data from one jurisdiction to another, such as transfers to and from Switzerland.

Data Security, Integrity, and Access
We employ physical, electronic, and managerial measures, including education and training of our personnel, designed to provide the personal information in our possession with reasonable protection from accidental loss or destruction, improper use, alteration, or disclosure. Personal information collected or displayed through a web site is protected in transit by industry standard encryption processes. However, we cannot guarantee the security of personal information accessible on or transmitted via the Internet.
We process personal information in ways compatible with the purpose for which the personal information was collected, or as otherwise authorized by the individual. To the extent necessary for such purposes, we take reasonable steps to make sure that personal information is accurate, complete, current, and otherwise reliable with regard to its intended use.
If an individual becomes aware that personal information we maintain about that individual is inaccurate, or if an individual would like to update or review his or her personal information, the individual may contact us using the contact information below. As a security precaution, we may request that the individual provide identifying information such as name, address, birth date, and/or social security number. In some circumstances, we may charge a reasonable fee, where warranted, for access to personal information.

Notification of Changes
Any new policy will be posted on our site at least one week prior to its taking effect. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner.
If we decide to change our privacy policy, we will post those changes to this privacy statement, or the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.

Privacy Policy Effective Date: February 22nd, 2013
If you have any questions about this privacy statement or this web site, please contact us at: info@ehl.edu.

 

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